You know those moments that knock you off balance?
Perhaps a conversation takes an unexpected left turn, or you receive disappointing news? Maybe a meeting doesn’t go to plan, or you discover a mistake that you’re not sure how to fix? Or a worry or challenge you thought was sorted reappears in a new way?
We can’t avoid them - they happen to all of us and are part of the natural ups and downs of life - but we can understand what helps us come back to centre when they do. It helps to be prepared!










